Question 1

What is Happenings?

Accepted Answer

Happenings is a Danish event platform for finding events, buying tickets, joining communities, and accessing deals. Organizers use it to create events, sell tickets, manage memberships, and grow their audience.

Question 2

Who can use Happenings?

Accepted Answer

Anyone can use Happenings as an attendee. Browsing events, buying tickets, and joining communities is free. Organizers, from clubs to businesses, can create a page and start hosting events right away.

Question 3

Which languages does Happenings support?

Accepted Answer

Happenings supports English and Danish. You can switch language anytime in settings.

Question 4

Is Happenings free?

Accepted Answer

Finding events, buying tickets, and joining communities is always free. Organizers can create events and pages for free too. A small service fee applies only to paid tickets.

Question 5

How do I find events near me?

Accepted Answer

Use the 'Near Me' tab to find events around you. You can also browse by category, search by name, or check community pages for upcoming events.

Question 6

How do I create an event?

Accepted Answer

Sign in, create or claim a page, then click 'Create Event' from your dashboard. Add details, RSVP or ticketing, and publish in minutes.

Question 7

What happens if an event is cancelled?

Accepted Answer

If an organizer cancels an event, ticket holders are notified automatically and are eligible for a full refund to the original payment method.

Question 8

Can I create private or invite-only events?

Accepted Answer

Yes. When creating an event, you can set it to private so only people with a direct link or invitation can see and register for it.

Question 9

Which payment methods are accepted?

Accepted Answer

We accept credit and debit cards (Visa, Mastercard), MobilePay, and Apple Pay. Available methods can vary by event and region.

Question 10

How do refunds work?

Accepted Answer

Refund policies are set by each event organizer. If self-refunds are enabled, you can request a refund from your ticket details page. Otherwise, contact the organizer directly.

Question 11

Are there any fees?

Accepted Answer

Browsing and attending free events is free. For paid tickets, a small service fee is included in the ticket price. Organizers can see the full breakdown on their pricing page.

Question 12

What is the Happenings wallet?

Accepted Answer

Your wallet keeps tickets, receipts, and payment history in one place. Open it from the main menu to see active tickets and past purchases.

Question 13

What are pages?

Accepted Answer

Pages are profiles for clubs, businesses, student groups, and other organizers. Follow a page to see its events in your feed and access member-only perks.

Question 14

How do I create a page?

Accepted Answer

Sign in, go to the backoffice, and click 'Create Page'. Add a name, description, logo, and category, then start creating events.

Question 15

What does joining a page mean?

Accepted Answer

Joining a page means you follow that community. You'll see its events in your feed, get updates, and may access member-only content or tickets.

Question 16

How do I get my page verified?

Accepted Answer

Verified pages show a badge for authenticity. Verification is available for established organizations. Contact support@happenings.dk with your page link and documentation.

Question 17

How is my data handled?

Accepted Answer

We follow GDPR and Danish data protection laws. Your personal data is stored securely in the EU and never sold to third parties. See our Privacy Policy for details.

Question 18

Can I delete my account?

Accepted Answer

Yes. You can delete your account from Settings > Privacy. This permanently removes your profile, ticket history, and personal data. Active tickets will remain valid until their event date.

Question 19

What cookies does Happenings use?

Accepted Answer

We use essential cookies for sign-in and preferences, plus optional analytics cookies to improve Happenings. You can manage cookie preferences anytime. See our Cookie Policy for details.

Question 20

Is there a mobile app?

Accepted Answer

Yes. Happenings is available on iOS and Android, and the web app works well on mobile browsers too.

Question 21

How do push notifications work?

Accepted Answer

When you join pages or buy tickets, you can get push notifications for event updates, reminders, and community activity. You can change notification preferences in Settings.

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